Resume

Mountainview Consulting | Remote | September 2024 - Present

Technical Project Management Consultant

Technical project management consulting focused on Agile delivery systems, workflow tooling, and cross-functional execution.

  • Assessed delivery workflows and implemented Agile frameworks and internal workflow tools, improving project visibility and execution and raising team productivity by 12%.
  • Collaborated with cross-functional stakeholders to implement PMO improvements and project tracking systems that increased efficiency, clarity, and predictability across teams while reducing operational bottlenecks.
  • Led cross-functional technical initiatives involving backend systems, microservices, REST APIs, and SaaS platform implementations.
  • Translated complex technical requirements into clear project plans and actionable tasks for engineering teams and business stakeholders.

Xcel Energy | Remote | July 2022 - July 2023

IT Project Manager

Led Agile transformation initiatives and project delivery improvements for enterprise teams.

  • Partnered with stakeholders to develop and implement new Agile project management standards and systems for Xcel Energy.
  • Introduced project management software tools and automated Jira workflows, reducing project lifecycles by 1-2 weeks and improving delivery timelines by 10%.
  • Managed energy savings implementation and system architecture projects demonstrating a 26% improvement in team efficiency.

Malhecho Art | Remote | March 2022 - June 2023

Business, Sales, Marketing, eCommerce

Managed business operations, website presence, and marketing strategy for a small creative business.

  • Managed website content, online presence, and digital marketing initiatives to increase brand visibility and customer engagement.
  • Developed marketing strategies and coordinated promotional campaigns across social media and digital platforms.
  • Analyzed sales performance and customer engagement data to guide marketing decisions and improve business outcomes.

Sling TV | Denver, CO | February 2022 - July 2022

Program Manager

Optimized IT and advertising project delivery through Agile frameworks and improved workflow systems.

  • Improved IT and advertising project delivery for Dish Media and Sling TV using Agile, Scrum, and Kanban methodologies.
  • Led rollout of new project management software while training teams and supporting cross-functional delivery.
  • Introduced Jira reporting dashboards and delivery metrics that increased team productivity by 15%.

Self-employed | Remote | August 2020 - Present

Tutor

Provided customized instruction through one-on-one and small group tutoring sessions.

  • Delivered personalized instruction through one-on-one and small group tutoring sessions tailored to individual learning needs.
  • Developed engaging lesson plans that improved student comprehension, confidence, and participation.
  • Provided bilingual support and adapted teaching strategies to serve students from diverse backgrounds.

Crocs | Niwot, CO | September 2019 - April 2020

SAP Project Manager

Managed enterprise SAP cloud migration planning and delivery.

  • Led a team of 45 in migrating on-premise SAP environments to SAP HANA Enterprise Cloud.
  • Developed testing schedules and cutover plans to ensure smooth system transitions and minimal downtime.
  • Coordinated cross-functional teams and vendors to deliver a successful cloud migration with a 100% success rate.
  • Managed project risks and vendor relationships to ensure on-time milestone delivery.

Sovos Compliance | Atlanta, GA | April 2017 - January 2019

Technical Project Manager

Managed SaaS SAP ERP implementations for enterprise clients.

  • Led implementation of SaaS SAP ERP solutions for Fortune 500 companies including eInvoicing and tax compliance platforms.
  • Advised clients on business processes, tax legislation, and SAP solution design in English and Spanish.
  • Managed up to 25 concurrent projects while coordinating engineering and QA release planning.
  • Developed bilingual training materials and led training programs that improved client satisfaction by 34%.

University of Wisconsin-Madison DesignLab | Madison, WI | August 2015 - May 2016

Assistant Coordinator

Supported coordination of workshops and events within the DesignLab innovation space.

  • Organized workshops and events that supported student innovation and collaborative design work.
  • Provided operational and administrative support including scheduling and stakeholder communication.
  • Assisted in developing initiatives that improved the DesignLab learning environment.

Brittania School of English | Barcelona Area, Spain | November 2014 - November 2015

English Teacher

Taught English to non-native speakers in immersive classroom settings.

  • Developed customized lesson plans that strengthened students' English communication skills.
  • Facilitated interactive language-learning environments that encouraged participation and engagement.
  • Evaluated student progress and adapted instruction to support continuous improvement.

UW-Madison Helen C White College Library | Madison, WI | March 2011 - December 2016

Supervisor

Supervised daily library operations, staff training, and customer service.

  • Led team training and development initiatives focused on improving service quality and staff performance.
  • Managed daily operations including scheduling, staffing, and customer support.
  • Implemented operational improvements that streamlined library workflows and improved user experience.